FAQ’s
Your Questions, Our Answers

Serving Brantford & Surrounding

FAQ’s
Your Questions, Our Answers

We bring your vision to life with quality craftsmanship and attention to detail. Every project is guided by our dedication to customer satisfaction and excellence.

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Warranties & Guarantees

We offer a comprehensive warranty that covers workmanship and materials, ensuring you are fully protected. Details of specific warranties depend on the type of project.

Our warranty covers defects in workmanship and materials used in your project. This includes repairs or replacements necessary due to faulty installation or defective materials.
Yes, our warranty does not cover damages caused by misuse, neglect, natural disasters, or alterations made by others after project completion. We are happy to provide further details if you have specific questions.
Yes, our warranties are transferable to new owners if you sell your property. This ensures that the integrity of our work remains protected and maintains your property’s value.

Materials & Suppliers

We use high-quality materials sourced from reputable suppliers to ensure lasting results. Each project is tailored to meet your needs, using the best products available.
Absolutely. We will work closely with you to source and use any specific materials you prefer, provided they meet the necessary standards for quality and safety.
Yes, our project estimates typically include the cost of materials. We provide transparent pricing and a detailed breakdown to help you understand what is included.
Yes, we provide warranties on certain materials, depending on their type and supplier terms. We will explain warranty coverage for materials used in your project during the planning phase.

Installations

We specialize in a range of installations, including new home builds, home additions, concrete and hardscape features, and custom designs tailored to your specific needs.

The duration varies based on the complexity of the project. We will provide an estimated timeline during the planning phase and keep you updated throughout the process.
Yes, we offer warranties on our installation services to guarantee quality and durability. Specific warranty details will be provided based on the type of installation.
We use high-quality materials sourced from trusted suppliers to ensure long-lasting and reliable installations. Our team can discuss material options with you during the planning stage.
Absolutely. We are happy to work with you to design and install custom features that fit your needs and enhance your space.

Where
We Service

Brantford, Ontario

Hamilton, Ontario

Cambridge, Ontario

Woodstock, Ontario

Simcoe, Ontario

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